Product guides and customer support

While making Akord as simple to use as possible is always at the forefront of everything we do, we understand that there will often be some questions when you first get started.

On this page you’ll find a collection of articles that cover all aspects of Akord. If you don’t see what you need, please contact us so we can answer you question and update this page.

Data Rooms and Terms of Access
A guide to setting up data rooms and an explainer on using terms of access.
Inviting People and Managing Access
How to invite people and set roles for what they can see and do.
Understanding the Activity Timeline
This explainer will help you understand what’s going on and how to leverage all the features available.
Managing Documents in the Data Room
Understand how your documents are encrypted and how you can manage them.
Your Akord Wallet, Password and Backup Phrase
Learn about your Akord wallet, your backup phrase and where to find it, as well as changing your password.